Refund & Returns Policy

At Lavish Moments, we strive to provide the best shopping experience. If you are not satisfied with your purchase, we offer a hassle-free return and refund policy to ensure customer satisfaction.

Return Eligibility

• Items must be returned or exchanged within 7 days of delivery.
• Products must be unused, undamaged, and in their original packaging with all tags attached.
• A valid proof of purchase or order confirmation is required.
• Returns due to size, fit, or preference changes will be accepted only if the item is in perfect condition.

Non-Returnable Items

Certain products are not eligible for return or refund:

• Personalized, custom-made, purchased on sale or at a discounted price.
• Items missing original packaging, tags, or proof of purchase.

Refund Process

Once we receive your returned item, we will inspect it and process your refund:

• Refunds will be credited to the bank account within 5-7 business days after approval.
• The refund will be credited back to the original payment method.
• Shipping charges are non-refundable, unless the return is due to a defect or incorrect item.
• Exchanged products will be delivered within 7 days.

How to Initiate a Return

To start a return, please contact us at 7348981796 or email us at contact@lavishmoments.in with your order details and reason for return. Our team will assist you in the process.